Responsible Gaming
Gambling should be a form of entertainment, not a way to earn money or solve financial problems. Always play within your means, and never gamble with money you cannot afford to lose.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your province or territory — 19 in most parts of Canada) to access any gambling services. Underage gambling is illegal and can have serious consequences. We encourage parents and guardians to use parental controls and to keep gambling accounts secure.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you care about, it may be time to seek help:
- Chasing losses — returning to try to win back money you have lost
- Hiding gambling activity from family or friends
- Lying about how much time or money you spend gambling
- Spending more money on gambling than you can afford
- Neglecting work, school, or family responsibilities because of gambling
- Borrowing money or selling possessions to gamble
- Feeling guilty, anxious, or depressed after gambling
- Needing to gamble with increasing amounts of money to feel excitement
- Gambling to escape from stress, anxiety, or other problems
- Being unable to stop or cut back despite repeated attempts
- Jeopardizing relationships, employment, or educational opportunities due to gambling
Self-Help Tools
Many online gambling operators offer tools to help you stay in control of your play. These include:
- Deposit limits — set a maximum amount you can deposit daily, weekly, or monthly
- Loss limits — cap the amount you can lose over a set period
- Reality checks — receive on-screen reminders of how long you have been playing
- Time limits — restrict the total time you can spend gambling in a session
- Self-exclusion — block yourself from accessing gambling services for a set period or permanently
- Cooling-off periods — take a short break from gambling without closing your account
- Account history and activity statements — review your spending and time spent gambling
Support Organizations
If you are concerned about your gambling or that of someone close to you, help is available. Below are trusted organizations by region.
Canada
- Responsible Gambling Council (RGC) — provides information, resources, and support for safer gambling across Canada.
International Resources
- United Kingdom: GamCare and GamStop
- Australia: Gambling Help Online
- United States: National Council on Problem Gambling (NCPG)
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
- Other regions: Please contact the most relevant national problem gambling organization in your country. A quick online search for "problem gambling help [your country]" can direct you to local support.
Get Help Now
If you or someone you know has a gambling problem, do not wait. Reach out to a support organization today. Help is confidential, free, and available to anyone affected by problem gambling. Remember: you are not alone, and recovery is possible.